Use PayPal's Buy NOW Pay LATER at checkout to purchase your hats today!

FAQ

Yes! We offer PayPal Later Pay# at checkout so our customers can get their hats today!

PayPal, Visa, Mastercard, Discover, Amex, Venmo

It is recommended that you purchase your hat first and coordinate your clothing with the hat and accessories.

Yes. Please call us at 713-213-8591 or send us an email via our information form.

Yes. Please call us at 713-213-8591 or send us an email via our information form.

Hats can be returned within five days of purchase only if the hat (s) has faulty stitching, or some defects in the design. Hats must be returned with tags, original packaging, clean and free from dirt, make-up, or damage. It is the responsibility of the customer to pay return shipping fees. If there are any defects within the design, all shipping fees will be paid by our company.

Customers are welcome to exchange defective hats, for an instore exchange of a hat (s) design equal to the original purchase or a gift card of equal amount. We do not give cash refunds. Customers are encouraged to call us immediately to discuss any issues with merchandise. Our team’s commitment is to ensure your hats design is of top quality. Through Quality Control inspections are performed before hats are shipped.

We stand behind the quality and craftsmanship of every hat we create.


All hats you receive will match the style, structure, and overall design shown in the product images on our website. Each item is produced using the same design foundation, materials, and construction methods represented online.


Because our hats are made to order and often customized, please note that slight variations may occur. Differences in computer or mobile screen settings, photography, lighting conditions, camera angles, model positioning, and natural production processes may cause minor visual differences between the images displayed on our website and the final product you receive.


These variations are normal and do not affect the hat’s design integrity, structure, or intended appearance.


We guarantee that your hat will be crafted to the specifications selected at the time of purchase and will meet our quality standards. In the rare event of a verified manufacturing defect, please contact us so we can review the issue and make it right in accordance with our policies.

Our hat crowns are measured at 22.5 inches in diameter, and some contain the adjustable drawstring in the crown.

Custom Hats are available from size 20 inches to 24 inches head sizes.

No. The Ultimate Diva’s Designer Hats showcases and sells hats from varying high-end designers, and manufacturing companies around the world.

The Ultimate Diva’s Designer Hats is an online boutique.

Most hat designs are beautifully sculptured with varying high-quality embellishments of metallic design, sequin and seed bead appliqué, gold rhinestones, and aurora borealis rhinestones.